TeamViewer is the fast, simple and friendly solution for remote access over the Internet - all applications in one single, very affordable module
Remote Support
With TeamViewer you can remotely control any computer as if you were sitting right in front of it - even through firewalls. Your partner just has to start a little application which does not even require an installation or administrative rights.
Works behind firewalls
The major difficulties in using remote control software are firewalls and blocked ports, as well as NAT routing for local IP addresses. If you use TeamViewer you don't have to worry about firewalls: TeamViewer will find a route to your partner.
Fast Return on Investment
TeamViewer's license fees are inexpensive and will pay off very quickly due to the time and cost savings. Private users can even use it for free!